Annette Sheppard is the Director of Product Marketing for Splunk’s AIOps solutions. Interested in both human-centered design and the enormous potential of AI, Annette loves working with customers to learn how to make their lives better. Annette holds an MBA from Duke University and BS in Design and Environmental Analysis from Cornell University. Outside of work, Annette can be found playing with her mini-aussie, teaching glassblowing (her first career), reading, wandering museums, and enjoying in the great outdoors.