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Machine Customers: A Complete Introduction
Machine customers are AI-powered software programs and smart devices that engage in transactions without human intervention. Read on to learn more.
What is Customer Analytics?
Learn how to analyze customer data, improve engagement, boost sales, and gain a competitive edge.
IT & System Availability + High Availability: The Ultimate Guide
Learn IT & system availability best practices, high availability strategies, and monitoring techniques to minimize downtime and ensure optimal performance.
Change Management for IT: Understanding IT Changes with ITSM and the ITIL® 4 Framework
This blog post covers the basics of change management in all areas of IT - from DevOps to ITIL and more.
Risk Tolerance vs. Risk Appetite: How To Understand Risk & Determine Your Risk Tolerance and Appetite
Learn about how risk tolerance and risk appetite shape how organizations identify and manage risks in line with wider corporate goals.
Website Performance Monitoring: The Complete Guide
In this blog post we'll take a look at website performance monitoring best practices, why it matters, and how to improve your website's performance.
Top 8 Incident Response Metrics To Know
In this post, we'll cover eight key metrics essential to incident response, including clear definitions and examples.
AI Governance in 2025: A Full Perspective on Governance for Artificial Intelligence
In this article, we'll have a look at an overview of AI governance, exploring the key concepts, challenges, and potential solutions.
What Is a Watering Hole Attack? Detection and Prevention
A watering hole attack is a kind of cyberattack, where hackers target websites that are frequently browsed by their target victims.
SRE Metrics: Core SRE Components, the Four Golden Signals & SRE KPIs
Get the full story on SRE metrics, including latency, errors, saturation, and traffic, so you can better assess your system's reliability, performance, and efficiency.
Key Management in Cryptography: A Complete Introduction
Today, we'll cover encryption key management including a definition and the establishment processes for private & public key cryptography.
What Is Machine Data? A Complete Intro To Machine Data, For Humans
In this post, we'll discuss what machine data is, how it’s used, common examples of machine data, and why it’s important.
What Is a Data Platform? A Complete Introduction
Let’s take a deep look at data platforms, including the definition, the benefits and use cases, and how to start building your data strategy.
What Is DNS? Domain Name Service, Explained
DNS is the address book for the internet. Learn how the behind-the-scenes Domain Name System powers every single webpage you visit.
LLMs vs. SLMs: The Differences in Large & Small Language Models
Today’s language models are powering ChatGPT and other popular AIs. Learn the differences between LLMs and SLMs in this detailed article.
Security Compliance: A Complete Introduction
Security compliance helps businesses safeguard data, meet regulations, and prevent breaches. Learn key frameworks, roles, and best practices for compliance success.
How Logging Works in Kubernetes: Challenges, Approaches, and Solutions for K8s Logging
Managing logs in Kubernetes isn’t easy, but with the right understanding and approaches, you can set up a consistent, unified Kubernetes logging and observability solution.
Cloud Automation Explained
Cloud automation streamlines cloud management by automating deployment, scaling, and maintenance. Learn its benefits, challenges, and best practices.
How Supply Chain Attacks Work: Definition, Types, Security and Prevention
Supply chain attacks exploit trusted third parties and vendors to gain access to compromise the supply chain. Read on to learn more.
What Is a MITM Attack? Man in the Middle Attacks, Explained
In this post, we'll discuss Man in the Middle attack including what a MITM attack is, how it works, and ways to keep your data safe.
Top 12 KPIs To Know & Use: Key Performance Indicators Explained
Measuring business operations is critical, but are you measuring the right stuff? Check out these 12 indicator types to inform what you’re measuring.
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