Prevent Outages

When ITOps teams operate in isolation, they lack visibility into each other's activities and rely on reactively responding to issues out of necessity. The struggle to understand what’s happening only becomes harder as the data from multiple monitoring tools, underlying infrastructure, third-party applications and critical business services continues to increase. As a result, siloed teams become burnt out by inefficient processes and are too busy reacting to problems instead of proactively fixing issues before they cause more problems. This is why ITOps teams need to consider proactive approaches to incident response and prevent outages before they occur. 

With growing complexity and increasing amounts of data, ITOps teams are struggling with alert fatigue, lack understanding of business service performance and prolonged unplanned downtime. Splunk IT Service Intelligence (ITSI) helps reduce alert noise, improve understanding of how IT metrics impact business services and KPIs, as well as proactively prevent incidents and minimize unplanned downtime.

Splunk ITSI is a premium product built for Splunk Enterprise or Splunk Cloud. ITSI provides real-time and predictive performance dashboards to monitor service health and integrates with IT service management (ITSM) and orchestration tools like Splunk On-Call and Splunk automation technology, so teams can monitor, detect, respond and resolve incidents all from one place.