Documentation

Krakow, Poland

- Hybrid Remote

Apply Now

Bring your talent and experience to the Splunk docs team! Join a supportive and collaborative team of writers and editors dedicated to building high-quality content for customers who use Splunk software. We contributed to the Product is Docs book (https://www.splunk.com/en_us/blog/splunklife/the-product-is-docs-second-edition-available-now.html), we created the Splunk Style Guide (https://docs.splunk.com/Documentation/StyleGuide/current/StyleGuide/Howtouse), and we meet regularly as a group to improve our skills and share our knowledge with each other. We engage with our peers throughout the profession to challenge assumptions and provoke discussions about the best ways to develop information, connect with customers, and address challenges in the industry.

Technical writers on our team play a vital role in helping Splunk customers configure and manage their products. Splunk platform writers enable the success of technically-minded users including system administrators, data analysts, and knowledge managers. This position also offers the rare benefit of direct communication with the people who use your documentation to accomplish their goals.

As a Technical Writer - Developer Content at Splunk, you'll work in a fast-paced environment and collaborate daily with cross-functional peers and other technical writers. You’ll create web-based documentation and continuously update it with improvements and new features.

Who are we looking for?

This position is ideal for a writer with a programming background and/ or strong technical skill set.
To be successful in this position you must be comfortable with reading code.
Familiarity with one (or more) of the following languages is preferred: Python, Javascript, .NET/C# or C++.
Familiarity with observability and/or monitoring solutions for IT systems is a plus.
Many of our products have open source components or use open source components that Splunk contributes to, for example, OpenTelemetry. This position gives you a chance to contribute to the open source products as part of your job.

You should enjoy working on a variety of projects and be able to quickly gain the technical proficiency needed to contribute independently.
You should have the technical background required to engage directly with software engineers, product managers, and knowledgeable power users of Splunk software.
You must be collaborative, curious, and persistent with a proactive approach to delivering results.
You must be comfortable working in an Agile environment and tracking the work of multiple scrum teams throughout the software development and release cycle.

You will be a great addition to the Splunk Product Experience organization if you:

Write clear and accurate English-language documentation that enables customers to use and manage Splunk software effectively and efficiently.
Integrate quickly with new scrum teams to learn their subject matter and build productive working relationships.
Independently plan, manage, and deliver documentation for Splunk supported add-ons, connectors, and products developed in the Krakow office.
Work closely with agile development teams, product managers, and designers to define documentation requirements and produce customer-facing docs.
Discuss technical details and solve problems with engineers, customer support reps, technical writers, and customers every day.
Follow an established style guide and work with editors to create the best possible documentation for customers.
Respond directly to user feedback in email and Slack and integrate user suggestions to continuously improve your documentation.

What you’ll bring:

3-5+ years experience writing documentation for enterprise software or open source products, preferably experience writing for similar technologies.
Ability to manage time and priorities in a dynamic development environment at a fast-paced company.
Degree in Computer Science or related field, or relevant professional experience.
Experience drafting and publishing content.
Samples that showcase your best work.

Note:

Base Pay Range

Poland

Base Pay: PLN 132,000.00 - 181,500.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Apply Now

Explore open roles >

Splunk's Hiring Practices

^{Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.}

^{We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.}

^{Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.}