Information Technology

- Remote

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role: As a Salesforce Engineer, you will be responsible for the design, development, and maintenance of SFDC CPQ application. Additionally, you will also work with the end-users and their management to improve processes and workflows.

Responsibilities:

Design, configure, administer and customize SFDC CPQ including, but not limited to, Apex code and supporting test classes, Custom Objects, Workflow Rules, Custom Fields, Validation Rules and Visual Force Pages.
Develop and maintain technical design documents related to system architecture.
Maintain a comprehensive view of all business system processes and users, to understand functional impacts with regard to configuration, process, workflow and reporting.
Support the integration of CPQ application to the SAP ERP.
Responsible for owning system configuration and user setup as needed. Configure fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, saved searches and dashboards.
Experience in crafting/updating system documentation including configuration changes, data mapping requirements, functional designs, test cases and deployment plans as needed for the engagement.
Documenting, maintaining standardization and dedicatedly seeking ways to constantly improve processes & procedures.
Validate software quality and conformance to specifications and business requirements through unit-functional testing, and identify the root cause of defects and develop fixes in the system.
Work with management, Project Managers, Business Analysts and Finance Business team to scope work and produce estimates.
Collaborate closely with other solution architects to define and implement effective and efficient solutions to business challenges and opportunities.
Provide pre- and post-implementation technical support.
Working with SFDC support to resolve issues with Subscription Billing and related applications. Maintain smooth operation and performance of the platform.
Ability to prioritize to ensure work is done in a timely and high-quality manner.
Ability to adapt to changing priorities of the business and seek out ways to develop new skills.

Requirements:

Technical Skills:

6+ years of proficiency in deploying and maintaining large scale, technically complex solutions on Salesforce and associated ecosystem
Experience integrating the Salesforce platform with internal and external systems
Deep understanding of overall Salesforce ecosystem
Programming background using one or more of the languages such as APEX, Visualforce, Java, Python
Enterprise integration architectures such as SOA, RESTful, ETL
A deep understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles.

Functional Skills:

Deep understanding on CPQ, SaaS and subscription billing processes.
Understanding of Quoting, Opportunity Management & Order Management processes is preferred.
Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
The desire to learn and apply new technologies
Ability to self-train quickly and pick up new skills as necessary
Understanding of cloud offerings market space concepts
You have good interpersonal skills
Experience in translating customer business requirements into workable technical solutions, either as a software solution or a re-engineering initiative is required.

Education:

Bachelor’s degree preferably in Computer Science, Management Information Systems, or equivalent years of industry experience.

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $174,800.00 - 240,350.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $157,320.00 - 216,315.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $139,840.00 - 192,280.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.

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