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Engineering

Sr. Observability Solutions Architect

  • - Hybrid Remote
At Splunk, now part of Cisco, we are passionate about creating digital resilience through innovative, reliable systems that enable our customers to thrive. We are a diverse and dynamic team, dedicated to our work, committed to customer success, and focused on supporting each other. We're looking for a Senior Pre-sales Solutions Architect to join our world-class team and play a key role in driving the success of Splunk’s Observability solutions.
As a Senior Pre-sales Solutions Architect on the Observability team, you will be the technical and industry domain expert in Splunk’s Observability solutions including Splunk Observability Cloud, Splunk IT Service Intelligence, and Splunk AppDynamics. You will bring your experience and industry knowledge to guide strategic sales initiatives across Asia and APAC, working closely with customers and account teams to deliver differentiated, high-impact solutions in the Observability space.
You will:
  • Lead technical discovery, qualification, and product demonstrations that directly address customer pain points and highlight Splunk’s unique value.
  • Serve as a trusted advisor to customers, guiding them through trials, proof of concepts, and the adoption of observability roadmaps.
  • Collaborate with Product Management, Engineering, Customer Success, and Marketing teams to share insights that improve our solutions and customer outcomes.
  • Engage with customers at all levels, from developers and SREs to C-suite executives, ensuring they derive maximum value from Splunk’s offerings.
To succeed in this role, you’ll need:
  • Over 5 years of experience in Sales Engineering or a similar customer-facing role, with a strong track record of influencing and persuading stakeholders.
  • Expertise in Observability solutions (APM, distributed tracing, metric time series, OpenTelemetry, etc.)
  • A solid understanding of cloud-native architectures, microservices, Kubernetes, serverless technologies, and enterprise systems like ERP, CRM, and ESB, across both on-premise and cloud deployments.
  • Familiarity with Splunk’s architecture and components, with the ability to customize solutions for business service monitoring and AIOps use cases (preferred).
  • Ability to read, understand, and instrument code in languages such as Java, .NET, and NodeJS.
  • Strong understanding of DevOps and software delivery practices, including CI/CD pipelines, version control, and automation.
  • Experience working with cloud platforms such as AWS, Azure, and GCP, with certifications being a plus.
  • Outstanding communication, presentation, and relationship-building skills, with a passion for driving customer success.
The role involves travel of up to 25%, primarily within the Asia and APAC region, to engage directly with customers and support key sales opportunities.
If you’re an enthusiastic and adaptive observability expert, excited to lead and innovate in a dynamic environment, we’d love to hear from you. Help us redefine what’s possible in the world of observability.
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

 

Note:

OTE Range

For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).

Singapore

On Target Earnings: SGD 200,000.00 - 275,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

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Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

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Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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