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Solutions Engineering Manager - Federal Civilian

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Splunk is seeking a highly motivated, results oriented individual to join our dynamic Pre-sales technical leadership team. Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business and mission decisions? You will lead a team of Solutions Engineers (SE’s) who focus on Federal Agency customers. You will guide the SE’s to discover customer needs, create solutions and enable customers to drive value from Splunk. The team will operate in tight alignment with sales peers, consulting solutions engineers, technical architects, and other organizations within Splunk.

Responsibilities:

  • Lead a team of Solutions Engineers (SE’s) to ensure sales and customer success
  • Regularly meet with SEs and provide feedback career coaching
  • Conduct pipeline recruiting efforts to find and hire top field engineering talent
  • Mentor/coach new hires during on-boarding and subsequent phases to ensure proper ramping of SE skills and capabilities
  • Work closely with sales leadership to jointly develop strategic and technical account plans
  • Interact with customers and prospects to understand their business challenges
  • Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
  • Work directly with your SE Director, Field Technical Interlock, Professional services, Product Development and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations

Requirements:

  • At least 10+ years’ experience in technically selling and supporting software products to IT organizations
  • At least 3+ years related SE/SA Management experience is highly preferred
  • Excellent communication skills – written and oral. Ability to communicate sophisticated ideas; Very articulate
  • Experience and familiarity with the Splunk portfolio preferred
  • Experience with supporting Federal government agencies is required
  • Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
  • Ability to work with diverse groups of people; challenge and lead people toward peak performance
  • Able to travel up to 20%
  • Preference for living in the Washington DC/Maryland or Virginia area
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

 

Note:

OTE Pay Ranges

For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).

SF Bay Area, Seattle Metro, and New York City Metro Area

On Target Earnings: $216,000.00 - 297,000.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.

On Target Earnings: $212,000.00 - 291,500.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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