Splunk is currently seeking a highly motivated, outcome-focused individual to join our pre-sales Solutions Engineering team as a Solutions Engineer (m/f/d) within the German Strategic team. As a Splunk Solutions Engineer, you’ll be a technical sales resource for the German Strategic sales team and support our clients from DAX, MDAX, and selected privately owned companies. You will be the authority on the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.
Role
Splunk’s technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Solutions Engineers are Splunk’s customer-facing technical account leaders. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base. Solutions Engineers are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.
This role requires a self-motivated continuous learner who has a deep desire to solve a wide variety of security and observability problems. Customer interactions will cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk capabilities, providing guidance to customers on solutions that meet their business objectives, presenting to senior customer staff, and partnering with Solution Architects to position and operationalize advanced use-cases and capabilities in your accounts.
A successful Solutions Engineer will not only maintain a technical understanding of Splunk solutions but also build cross-functional relationships with Solution Architects and Professional Service account team members to build scale and impact Splunk’s continued growth.
Responsibilities
- Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
- Own Splunk’s portfolio, holistic technical engagement, and customer experience in your accounts
- Drive deeper and broader penetration of Splunk’s products within your accounts
- Operationalize Splunk’s foundational solutions comprised of hybrid/cloud, security, and observability in the customer’s environment
- Build and maintain relationships with key customer personas
- Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes
- Evangelize Splunk’s use-cases at theater/regional industry events and with customers and partners in your region
Required Expertise
- 5+ years of related experience in selling and delivering enterprise software solutions for cloud, on-premise, and hybrid environments
- Experience working in or recommending SaaS delivery model
- Experience in cyber security and/or observability is highly desired
- Ability to create, lead, and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer’s expected business outcomes
- Ability to establish trusted technical advisor status with your customers
- Familiarity with programming and scripting (e.g. Python, Javascript, etc.)
- Practical experience with public cloud infrastructure and an understanding of cloud economics (e.g., AWS, GCP, Azure, etc.) are highly desirable.
- Experience with installation, configuration, integration, and administration of enterprise software
- Experience in working with German large enterprise customers is a plus
- Experience in the security space like EDR, XDR, SIEM, SOC, SOAR is a plus, as well as in the observability space.
Required Skills
- Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly collaborative team environment
- Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format.
- Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team.
- Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches.
- Available to travel to visit prospects and customers in Germany
- Bachelor’s degree or commensurate experience
- Fluent in English & German, both written & spoken, is a must criterion
- IMPORTANT: We can teach you the technology, coach you on soft skills, and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what “is possible” with technology, the desire to work with an awesome team, and a positive, fun-loving attitude
Nice to have: Technical and experiential
- Practical experience with the Splunk platform or competing solutions is a plus
Note:
OTE Range
For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).
Germany
On Target Earnings: 112,000.00 - 154,000.00
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.