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Sales

Solutions Engineer (Enterprise)

  • - Hybrid Remote


弊社はクラウド、SIEM、IT運用、DevOpsの主要分野においてグローバル19,000社以上、様々な業界で利用され、高い評価を受けるデータ収集・分析基盤ソリューションを提供しているSaaS IT ソフトウェア企業です。取得した特許数は850を超えており、あらゆる環境でデータを共有できるオープンで拡張性の高いプラットフォームを提供しています。既にグローバル19,000社以上のさまざまな業界で利用され、高い評価を受けているデータ収集・分析基盤ソリューションです。

グローバル戦略強化に伴い、2012年2月に日本支社を開設。東京の丸の内・大手町、大阪および名古屋にオフィスを構え、この10年で多くの日本企業も導入・ご利用いただいており上場企業を含む、有名企業との取引も多数ございます。

また2024年3月下旬にシスコグループの傘下に入りました。 シスコとスプランクの2 社で世界最大級のソフトウェア企業を形成し、マルチクラウドハイブリッド環境全体のデジタル体験を向上させる包括的なオブザーバビリティ ソリューションを提供していきます。

Role:

当社では、東京で活躍する大手エンタープライズのお客様向けのソリューションズエンジニアを募集しています。必要な情熱、スキル、経験に加えて、高業績組織の構築と管理における実績が求められます。成長を続けるチームの一員として、当社の収益の大部分を占める重要な役割を担っていただきます。 

Responsibilities:

  • 営業プロセスの技術評価段階を積極的に推進、リードし、営業/チャネルチームと連携して、大手エンタープライズのお客様に対して、当社の製品やサービスの主要な技術アドバイザー兼提唱者として活動
  • プレゼンテーション、デモンストレーション、技術的な顧客対応、また、お客様の技術者や幹部に対して当社製品を紹介し、販売
  • 当社の技術、機能、ソリューション、アプリケーションに関するお客様からの技術的な質問に答えるとともに、当社の技術や製品の位置づけをビジネスユーザーと技術ユーザーの両方に明確に説明
  • 営業プロセスのすべての段階において、お客様の満足を得るために、担当アカウントのすべての技術的な問題を特定
  • 販売サイクルを通じて、お客様の技術スタッフ、リーダー、経営陣と強い関係を築き、維持する
  • ウェブコンテンツの開発および拡大、マーケティングや営業と連携したサービスの価値提案、資料、営業手法の改善
  • オンサイト、ウェビナーセッションによる遠隔操作、コンファレンスやトレードショーなどのフィールドイベントで、お客様に製品やサービスを紹介 

Requirements:

  • 5年以上のソリューションズエンジニア、プリセールス、セールスエンジニアのご経験者
    ※ 金融業界、製造業界の顧客対応経験のある技術エンジニアの方も大歓迎です!
  • セキュリティもしくはDevOpsの知識のある方
  • クラウド、インフラ、ネットワーク、SaaS製品の語経験者
  • IT技術をしっかり理解し、ソリューションズエンジニアとして成功する強い意志をお持ちの方
  • 卓越した対人能力、文章力、プレゼンテーション能力を有する方
  • ダイナミックで急成長している変化の激しい環境で、新しい技術を学びながら成長することができる方
  • チームや会社の他のメンバーから自立して、リモートで仕事をすることができる方
  • ビッグデータ市場またはセキュリティ市場に関する基礎知識をお持ちの方
  • ネイティブレベルの日本語コミュニケーション能力を有する方
  • 英語に堪能な方が望ましいですが、必須ではありません 

 

 

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
We are seeking a special pre-sales engineer to join our team in Tokyo Japan as a Sales Engineer. In addition to requisite passion, skills and experience, you will have a measurable track record in building and managing high performing organizations. As a member of our growing team, you will play a key role driving a significant share of revenue for Splunk.
  • Responsible for actively driving and leading the technology evaluation stage of the sales process, working in partnership with the sales/channels Team as the key technical advisor and advocate for our products and services
  • You also would be encouraged to have experience presenting, demonstrating and handling technical sales engagements as well as being able to present and sell our product to our customer’s technical and executive audience
  • Answer technical questions from customer's regarding Splunk technology, features, solutions, applications as well as articulate Splunk technology and product positioning to both business and technical users
  • Identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the sales process
  • Establish and maintain strong relationships throughout the sales cycle with our customer's technical staff, leaders and management
  • Develop and expand our web based content and work with marketing and sales to refine our service value proposition, literature as well as sales approach
  • Demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows
Requirements
  • Solid understanding of IT technology and strong willingness to be successful as a Sales Engineer 
  • Extraordinary interpersonal, written and presentation skills
  • Thrives in a dynamic, fast-growing, rapidly changing environment and learning new technologies
  • Able to work independently and remotely from other members of your team and corporate
  • Foundational knowledge of the Big Data marketplace or the Security marketplace
  • Native level Japanese Communication. Fluent English is preferred, but not required
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.   

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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