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Customer Success and Support

Regional Professional Services Leader - Asia

  • - Hybrid Remote
At Splunk, we’re driving a groundbreaking vision to make machine data accessible, usable, and valuable for everyone. Our team is built on passion, innovation, and a shared dedication to our customers and each other’s success. We flourish by delivering outstanding experiences and having fun along the way. Discover how you can become part of our exciting journey at Splunk Careers!

Role Overview: Regional Professional Services Leader - Asia

Are you a transformational leader ready to craft the future? As the Professional Services Leader for Asia, you will orchestrate your Go-to-Market strategy to expand and excel in our Services business. Your focus will be on driving Professional Services Bookings and Revenues , encouraging customer adoption, and delivering innovative solutions. Partnering closely with our regional sales teams, you’ll cultivate strategic relationships and lead a dynamic team to ensure positive customer outcomes and business growth.

Key Responsibilities: Innovator, Strategist, Leader

  • Drive Success: Meet and exceed professional services quotas, including bookings, revenue, and utilization.
  • Strategic Forecasting: Provide regular mentorship on PS bookings/revenue, identifying challenges and crafting contingency plans.
  • Team Leadership: Lead and develop an impactful regional PS team, including Engagement Managers, Project Managers, Architects, and Consultants.
  • Cross-Functional Collaboration: Cultivate effective interactions at multiple levels across corporate and field functions.
  • Global Practices Adaptation: Align and implement global practices while respecting local business cultures across regions.
  • Growth Development: Coordinate with country managers and consulting management to expand customer solutions.
  • Partner Relationships: Cultivate and maintain relationships with channel partners to support product sales quotas.
  • Operational Excellence: Encourage the detailing of methodologies and best practices for deploying Splunk, improving the value of our solutions for customers and partners.

Requirements: Shown Expertise and Passion

  • Experience: 12+ years in the IT industry, with a background in customer-facing professional services roles.
  • Leadership: 8+ years leading and inspiring impactful teams.
  • Organizational Skills: Strong financial, organizational, and leadership abilities to lead competing demands.
  • Industry Knowledge: Prior experience in systems integration consulting or services with software/hardware vendors, preferably with a consulting organization or “Big 5” firm.
  • Customer Focus: Proven track record to grow and lead technical personnel and processes linked to enterprise software sales.
  • Team Player: Ability to excel in a collaborative team environment.
  • Problem-Solving: Demonstrated creative problem-solving skills and clear, effective communication with partners and team members.
  • Urgency and Initiative: Highly organized with a healthy sense of urgency, capable of meeting SLAs and ambitious deadlines.
  • Self-Motivation: Independent, self-educating, and able to work collaboratively with partners and fellow Splunkers.
  • Process Development: Experienced in analyzing, developing, and deploying internal processes for continuous improvement.
  • Adaptability: Strong growth mindset and change agility to thrive in a dynamic environment.

Join Splunk – Where Innovation Meets Passion

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. 

Ready to make a difference? Explore Splunk careers and join us on our journey to innovate and inspire!

Note: 
Base Pay Range 
Singapore
Base Pay:  SGD  254,400.00 - 349,800.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering here



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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