Sales

San Jose, Costa Rica

- Hybrid Remote

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary

Are you passionate about turning business and technical information into engaging storytelling? Splunk is looking for a highly motivated and analytical person to join our Proposals and Programs team.

You will work in a fast-paced environment, collaborating daily with sellers, project managers, engineers and internal business specialists. The role will involve identifying and building answers to questions from Splunk customers on a variety of topics as well as developing and documenting internal business processes. In our agile environment, the team is continuously creating and updating a repository of authoritative data and processes with improvements and new features.

Meet the Team

The Proposals and Programs Team lives within the Deal Strategy and Execution Team ("DSE") which is under Splunk's Go To Market Operations organization. The team consists of the Proposals team which handles responses to customer's requests for proposals ("RFx") and the Programs team that supports by creating and communicating Splunk-wide programs, processes, and enablement.

What you'll get to do

Intake and process incoming RFx requests from sellers
Review, complete and customize RFP, RFI and RFQ responses from the proposal data repository, including technical responses relating to software on-premises, in the cloud, and hybrid solutions
Review and incorporate input, including technical specifications, from specialists on various internal teams into RFx responses and data repository
Complete and assist in processing go-no go analyses, project kick-off meetings, strategy sessions and proposal project planning
Ensure responses follow brand style and tone guidelines as well as collaborate with internal Splunk specialists and engineers to develop data and answers as needed
Verify that responses address key customer hot buttons, technical product features and win themes
Assist with proposal knowledge management and retention of answers for future use and template and repository development
Assist with development and maintenance of policies and procedures for internal Splunk use

Must-have Qualifications

5 years + experience creating and developing SaaS solutions proposals in support of sales teams in response to commercial and public RFx/tenders, contracting, administration, and proposal activities;
Fluent in written and spoken business level English
Strong interpersonal skills - forming successful relationships and collaborating across functional teams; and
Excellent time management skills and balancing high workload of multiple requests and projects with short timeframes.

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.

Technical knowledge of Splunk offerings and ability to discuss technical features internally and with customers;
Experience with Salesforce as well as proposal management software (Avnio preferred);
Experience in new program and process development and evaluating what is needed to succeed; and
BA/BS degree in Computer Science or a related field, or relevant professional experience.

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

Costa Rica

Base Pay: CRC 20,000,000.00 - 27,500,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.

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Splunk's Hiring Practices

^{Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.}

^{We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.}

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Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

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