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Product Operations and Insights Analyst
 
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points''. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary:


The Product Strategy and Operations team at Splunk is focused on scaling and driving results for the Products Organization through advisory programs, tools, and mechanisms in support of the product life cycle, planning and prioritization, customer feedback collection, and growth opportunities for our engineering employees.

As Product Operations and Insights Analyst for the Product organization, you will play a critical role in helping drive growth and improvements in our products through the use of analytics and metrics. In this role, you will develop and maintain advanced dashboards and reporting tools, as well as assist in preparation of content for Executive discussions.

The successful candidate will work closely with cross-functional teams across Splunk and Cisco to analyze data, identify trends, and provide actionable insights that make our products better. A strong product and analytics background and the ability to thrive in a fluid, collaborative environment is required. The role is remote within the locations specified in the U.S. with the opportunity to go to a nearby office if needed.

What you’ll get to do:


  • Support and enable strategic decision-making through developing and maintaining advanced dashboards and reporting tools that provide real-time insights into business performance and operational efficiency.
  • Conduct in-depth data analysis to identify trends, patterns, and opportunities for improvement.
  • Support preparation of content for Executive discussions and decision-making through data-driven insights and recommendations.
  • Drive continuous improvement and optimization initiatives across technical processes, workflows, and systems to empower and enable scaling.
  • Work with IT and data teams to ensure data integrity and accuracy.
  • Collaborate with various partners and stakeholders across Cisco and Splunk.
  • Identify and communicate insights to stakeholders, including Products Leadership.


Must-have Qualifications:


  • Requires a minimum of 5 years of related experience with a Bachelor’s degree in Computer Science, Data Science, Data Engineering, or a related field.
  • Proven experience in business operations, analytics, or a similar role.
  • Strong analytical skills with the ability to interpret complex data sets and translate findings into actionable insights.
  • Proficiency in data analysis and visualization tools such as Excel, Tableau, or Power BI.
  • Excellent communication and presentation skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work collaboratively in a fluid team environment and manage multiple priorities. Ability to work independently and asynchronously across disparate time zones.
  • Nice to have: Familiarity with SalesForce, CRM and ERP systems and experience with SQL or other data querying languages.

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $133,600.00 - 183,700.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $120,240.00 - 165,330.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $106,880.00 - 146,960.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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