Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Role Summary
As a Product Manager at Splunk, you will help us define, evolve and lead a strategy to enhance the Splunk Platform to make sure our customers can optimally set up, configure, and handle their Splunk platform
What you'll get to do
- Establish a 3-year strategy to outline the investments required to ensure Splunk customers can configure data management and search capabilities for their deployments in the cloud and on their infrastructure
- Collect relevant information from customers, analysts, competitors and other sources to streamline prioritization decisions
- Establish relationships with customers and internal and external collaborators to collect key user and customer needs and validate potential solutions
- Build a prioritized roadmap to guide engineering investments towards reaching short, mid and long term goals.
- Define SMART metrics to ensure features and improvements deliver the right customer value
- Write product requirement or PRFAQ documents to translate customer needs into actionable written materials that engineering, pricing, operations and other teams can use to work together to deliver customer value
- Collaborate with Customers, Engineering, UX, PMs, Service Operations, Marketing, and Field on a regular cadence to lead the proposed strategy
Must-have Qualifications
- 2+ years of experience in product management or technical product management role
- Being data-driven to prioritize requirements, operational excellence and strategic investments to ensure success for customers and Splunk.
- Exhibit a bias for action, think about big goals, always put the customer first, and rapidly iterate towards demonstrably valuable outcomes
- Skilled at socializing ideas to attain a cross-functional agreement. You maintain a Customer and Team-first approach.
- Product Management experience working directly on B2B SaaS applications or enterprise products
- Understanding of the operations of large enterprises in Security, Observability and / or IT
- Prior knowledge of Splunk or other competitors in the industry is a plus.
Nice-to-have Qualifications
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
- Masters' degree or equivalent practical experience.
- Participation in all stages of the software development lifecycle and experience with Agile software methodologies
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
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