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Engineering

Principal Lab Infrastructure Engineer

  • - Hybrid Remote
The Lab Infrastructure Engineer will be responsible for crafting, building, and maintaining demo environments within public clouds for the purpose of creating product marketing demonstrations and showcasing Splunk products to customers.
This role involves collaborating with the technical marketing team to ensure product demo solutions are robust, scalable, and meet the company's testing requirements. The engineer will also support the development and deployment of innovative lab architectures and tackle issues as they arise. In this role, you will have a strong background in cloud infrastructure, with experience in large data platforms and familiarity with security and observability practitioner personas and use cases.

Key Responsibilities:

  • Design, build, and maintain scalable and reliable demo lab environments focused on public cloud infrastructure (e.g., AWS, Azure, Google Cloud).
  • Collaborate with marketing and sales teams to understand demo requirements and build tailored environments that highlight key features and benefits.
  • Set up and configure cloud-based resources, including virtual machines, storage, networking, and security components, to ensure flawless operation of demo labs.
  • Develop and maintain documentation for demo environments: setup guides, user manuals, and troubleshooting procedures.
  • Provide technical support during customer workshops and marketing events, ensuring a smooth and engaging experience for participants.
  • Continuously improve demo environments based on feedback from collaborators and advancements in technology.
  • Stay up-to-date with industry trends and standard methodologies to ensure our demo labs remain innovative and competitive.

Qualifications:

  • Bachelor’s degree (or higher) in Computer Science, Information Technology (or equivalent experience).
  • Hands-on experience designing, building and supporting cloud-based infrastructures (AWS, Azure or Google Cloud).
  • Proficiency in configuring cloud services (virtual machines, networking, storage, and security components).
  • Experience with infrastructure automation tools (e.g., Terraform, Ansible, CloudFormation).
  • Knowledge of CI/CD pipelines (e.g., GitLab CI, Jenkins, GitHub Actions) and the ability to implement automation processes in a cloud environment.
  • Practical experience with data processing platforms (e.g., Splunk, Hadoop, Spark) for data presentation and analysis.
  • Understanding scalability challenges and procedures for large data workloads (including cost optimization and performance tuning).
  • Working knowledge of security requirements (IAM, security policies, encryption, etc.).
  • Understanding of logging, monitoring, and alerting concepts (e.g., CloudWatch, Splunk Observability Cloud, Syslog).
  • Ability to craft and configure demo environments for marketing presentations and client workshops.
  • Strong ability to diagnose and resolve complex issues in cloud environments.
  • Ability to translate sophisticated technical concepts into clear, understandable language for non-technical collaborators (customers, partners).
  • Openness to feedback and continuous improvement of demo environments.
  • Proactive in keeping up with and testing new technologies, solutions, and methodologies in cloud computing / DevOps / security / observability.
  • Excellent communication and collaboration skills.

Preferred Qualifications:

  • Certifications: Relevant certifications in data engineering, information security, cloud services, or software testing.
  • Hands-on experience with Splunk solutions or similar industry platforms a plus.
 
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

Note:

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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