Join us as we pursue our ground-breaking new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.
役割概要: フィールドチーフテクノロジーオフィサー（CTO）は、顧客のCレベルの経営陣やエグゼクティブバイヤーと関わり、影響を与え、共感しながら、信頼されるアドバイザーとして継続的な関係を築きます。認知された権威と専門的な実務者として、フィールドCTOはアカウントチームの重要なメンバーとなり、Splunkの機能の採用と利用を拡大しつつ、機会を成長させます。
主な業務内容:
- 戦略的な顧客アカウント内でシニアエグゼクティブと関係を構築し、彼らのビジネス目標を理解するために影響を与える。
- Cレベルのエグゼクティブとの対話から、セキュリティ、IT、オブザーバビリティ機能に関する高度な技術的な議論に切り替え、将来のソリューションビジョンを支援する。
- エグゼクティブブリーフィングセンター（EBC）会議に参加し、幅広い専門知識を持つSME（Subject Matter Expert）として、あらゆる規模や技術的背景を持つ聴衆の前で自信を持ってプレゼンテーションを行う。EBCの議論はフィールドCTOが主導し、Splunkの機能に関連する成果と利益に焦点を当てます。
- セールス、プロダクトマネジメント、プロダクトマーケティング、エンジニアリングチームと密接に連携し、顧客の成果とSplunkの製品機能やプロダクトマーケティングメッセージを結びつけることで、Splunkの機能がどのように改善されるかについての洞察とフィードバックを提供する。
- 戦略的なセールス機会を支援し、アカウントプランの策定に協力し、社内会議や顧客ミーティングに参加する。
- 複雑な顧客のユースケースに対する戦略的および戦術的なコンセプトの価値提案を理解し、伝える。
- セールスライフサイクル中の社内会話に参加し、主要なステークホルダーにポジティブな影響を与える。
- Splunkの能力がどのように顧客のビジネス上の課題を解決できるかを理解し、社内外でのミーティングやパブリックな場でのリーダーシップを発揮する。
- 業界動向をフォローし、顧客組織の優先事項に影響を与える。
- 業界会議、展示会、パートナーイベントでの講演、ブログ執筆、執筆活動、カスタマーアドバイザリーボードへの参加などを通じて、当社のソリューションを継続的に普及させる。
- フォーマルな教育、自主学習、独立した作業を通じて、職務関連の知識とスキルを継続的に向上させる。
求められるスキル・経験:
- ITインフラストラクチャ、セキュリティ、オブザーバビリティソリューションに関する深い理解。
- エグゼクティブとの技術的なディスカッションやプレゼンテーションを効果的に行う能力。
- 顧客やパートナーと強固な関係を築き、優れたパートナーとして活動した実績。
- 技術的なソリューションをビジネス目標に合わせ、戦略的な洞察を提供する能力。
- セールスプロセスの理解と、セールス機会をサポートするためのアカウント戦略の策定・影響力を持つこと。
- 自信を持って公の場で話し、業界フォーラムや会議で活躍した経験。
- 業界動向への洞察力と、それを顧客の優先事項や組織の方向性に応用する能力。
- 高度な分析スキルを持ち、課題を特定し、革新的なソリューションを提供する能力。
- 高レベルな戦略的ディスカッションと詳細な技術的エンゲージメントをシームレスに切り替える能力。
- ネイティブレベルの日本語力とビジネスレベルの英語力。
このポジションに興味がある方は、ぜひご応募ください。
Role overview:
The Field Chief Technology Officer (CTO) will engage, influence, and empathize with the C-level suite and executive buyers at qualified customers, providing an ongoing trusted advisor relationship. As a recognized authority and expert practitioner, the Field CTO will be an integral part of the account team to grow opportunities while increasing the adoption and consumption of Splunk capabilities.
Responsibilities: I want and can do it!
This position will have the following responsibilities:
- Engage, build relationships, and influence senior executives within strategic customer accounts to understand their business objectives.
- Adeptly have a conversation with C-Level executives and switch to very technical discussions about Security, IT, and Observability capabilities to facilitate future solution vision.
- Attend Executive Briefing Center (EBC) meetings and act as a well-rounded Subject Matter Expert (SME) with the technical depth to confidently present in front of audiences of all sizes and technical backgrounds. EBC discussions will be led by the Field CTO and focused on shared business and technical discussion with emphasis on outcomes and benefits associated with Splunk capabilities as opposed to detailed conversations about what and how to implement products.
- Work closely with Sales, Product Management, Product Marketing, and Engineering teams providing insights and feedback thereby enhancing our direct understanding of how Splunk capabilities can be improved upon by tying customer outcomes with Splunk’s product capabilities and product marketing messages.
- Support qualified and strategic sales opportunities with account teams and senior sales leadership by collaborating on account plans by attending internal meetings, joining customer calls and attending customer-facing meetings.
- Understand and help to communicate the value proposition of strategic and tactical concepts for complex customer use cases.
- Participate in internal conversations during the sales lifecycle that will enable a positive influence on key stakeholders.
- Be a thought leader within Splunk, in customer meetings, and in public settings by understanding where and how Splunk’s capabilities enable our customers to overcome their top challenges for their business.
- Closely follow trends and direction to shape customer organization priorities.
- Regularly evangelize solutions as one of our thought leader experts with customers, at industry conferences, trade shows, and partners. [blogging, writing, speaking, industry events, authoring, customer advisory board participant/speaker, executive education, et al]
- Continually increase job-related knowledge and skills through formal education, self-study and independent work.
Requirements: Shown Expertise and Passion
- Deep understanding of IT infrastructure, security, and observability solutions.
- Ability to communicate effectively and engage in detailed technical discussions and presentations with executives.
- Validated experience in building and being a great partner with customers, partners and collaborators.
- Ability to align technical solutions with business objectives and provide strategic insights.
- Understanding of sales processes and ability to support sales opportunities with the ability to craft and influence account strategies.
- Experience in public speaking, writing, and participating in industry forums and conferences with confidence to act as a spokesperson for the organization's technological vision.
- Insight into industry trends and the ability to apply these insights to craft customer priorities and organizational direction.
- Strong analytical skills to identify challenges and provide innovative solutions.
- Ability to switch between high-level strategic discussions and detailed technical engagements seamlessly.
- Native Japanese, Business Level English
Join Splunk – Where Innovation Meets Passion
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Ready to make a difference? Explore Splunk careers and join us on our journey to innovate and inspire!
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.
Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
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