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Program / Project Management

Business Operations Manager (Olly Strategy, Planning, & Operations)

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

As a highly visible contributor in the O11y Observability Org, you will play a pivotal role in driving the achievement of key strategies, objectives and results for O11y Observability at Cisco. Your core mission will be to support the design and operationalization of key operations motions, unlocking improved execution at all levels.
 
In this role, you will serve as the nexus between our strategy and our day-to day activities, collaborating with leaders, team members and priority partners inside and outside the organization to drive high levels of operational excellence into everything we do, in the pursuit of helping Cisco/Splunk win.
 
You'll work with the Strategy, Planning & Operations (SP&O) Team and partner with a large ecosystem of key partners including but not limited to the O11y Senior Leadership Team, Chiefs of Staff, employees, as well as teams across Operations.

Meet the Products and Technology Team

Want to build security and observability products people love AND work with people as smart (and humble) as you are? Our products and technology team delivers digital resilience at enterprise scale with a self-service Splunk portfolio that offers unified security analytics, full stack observability and real-time visibility of streaming data. Learn more about the team, meet our leaders, and hear from Splunk technologists and engineers at splunk.com/careers/products-and-technology.

What you'll get to do

As a Business Operations Manager within the Strategy, Planning & Operations team, you will help drive organizational execution, streamline organizational processes and ensure continuous improvement to enhance overall performance across O11y Org. Your responsibilities will include:
  • Identifying, developing and implementing strategies to improve operational efficiency across the organization.
  • Leading and coordinating key cross-functional projects and initiatives, including planning, communicating and supervising an integrated view of key work across functions
  • Supporting deep execution of work across functional SMEs, ensuring Monthly Operations Reviews are timely and well-executed across key contributors
  • Ensuring adherence to pertinent Corporate and Operations timelines across the organization
  • Diagramming, evaluating and recommending areas for process improvement, providing alternative solutions to existing challenges in the business
  • Identifying, documenting and communicating process changes to users
  • Supporting the design and execution of engagements with the Senior Leadership Team, including but not limited to Weekly Staff Meetings and Quarterly Offsites, positioning areas of focus, outlining key outcomes and bringing the requisite details to life

Must-have Qualifications

You are a top-tier professional with a passion for operations and a curiosity about optimizing processes. You have strong analytical skills with the ability to interpret sophisticated qualitative and quantitative data and translate insights into actionable strategies. You are proficient in automation tools, SharePoint and other platforms. You have ability to lead and motivate indirect teams, handle cross-functional projects, and drive operational excellence. You have strong interpersonal skills with the ability to build and maintain relationships with partners at all levels of the organization.

The basic qualifications for this role are:

  • Bachelor’s degree with 10+ years of experience or Master’s degree with 7+ years of experience.
  • Demonstrated experience in Strategic Planning, Program Management, Process Improvement, Data Analysis and/or Change Management

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
  • Ability to work independently with a high degree of autonomy.
  • Ability to mentor others
  • Expertise with Excel, PowerPoint, Sharepoint
  • Exceptional communication skills; presentation, written, verbal, listening and influencing
  • Ability to drive work forward with a growth mindset

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

 

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $132,000.00 - 181,500.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $118,800.00 - 163,350.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $105,600.00 - 145,200.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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