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Charles Adriaenssens

Charles Adriaenssens

Charles Adriaenssens is a Financial Services Industry Advisor EMEA at Splunk, working within its Strategic Advisory Group (SAG).

In this role, Charles supports customers to use the Splunk platform to address key industry use cases. He is an industry thought leader and regularly writes on a range of key topics, including Business Resilience, Customer Experience, Financial Crime / Fraud and changes in Regulation / Legislation.

Before joining Splunk, Charles spent more than 20 years as a Business Consultant working in the fields of analytics, insight generation and data strategy.

.conf & .conf Go 2 Min Read

Delivering Improved Customer Experience Using Splunk

Improving CX is a growing areas of interest for Splunk customers. Learn about the latest iteration of our CX demo, showcasing at .conf2017
Observability 3 Min Read

Linking operational data with customer feedback to drive improved Customer Experience

Correlating operational data with customer feedback to understand what drives the customer experience
Tips & Tricks 2 Min Read

Monitoring the customer experience in real time

Use machine-generated data to gain deeper insights into the customer experience. Export data into analytics platform to get real-time data analytics.
Tips & Tricks 2 Min Read

How advances in technology are enabling data-driven decision making in retail

Learn to correlate machine data from multiple sources to better understand the customer experience. What marketing attracts them?