Charles Adriaenssens
Financial Services companies are well positioned to embrace the Data Age
Financial services companies already deal with huge volumes of data as part of their everyday activities. The challenge for financial services companies is how best to embrace the Data Age opportunity by using all available data to solve their most important business challenges.
Why Are Financial Services Companies Turning to Data and Analytics to Deliver Improvements in Customer Experience?
89% of respondents from financial services companies believe intelligent use of data and analytics is becoming the only source of differentiation in the industry.
Key Steps For Delivering Business Value Using Splunk Business Flow
Tips for Successfully Deploying Splunk Business Flow
Splunk Business Flow: Event Logs In, Process Improvement Insights Out
Hot on the heels of the launch of Splunk Business Flow (SBF), I wanted to share some insights into the benefits of deploying our new premium app.
Mind The Gap! Understanding End-to-End Customer Journeys to Deliver Great Customer Experience
Bridging the gap between what companies perceive their customer journeys to be, and what actually happens.
Understanding The Causes of Negative Customer Experience
Diving into data to discover the causes of a negative customer experience
