Communication: the key to CxO resilience
The program’s first panel tackled one of the most challenging facets about being a security or technology leader: communicating better with the board of directors. I led the discussion with an illustrious blend of board members and executives alike: Splunk board members Elisa Steele and General Dennis L. Via, Carnival Global CIO Devon Bryan and ManpowerGroup CISO Randy Herold.
The panelists agreed that communication is key for CxOs engaging with their board. As a CISO, CIO or CTO, it’s simply not enough to just be a great technologist, you also have to be a great communicator. It’s imperative to get to know your board members, speak their language and understand the business value and risk you’re impacting.
Transparency is equally important. With an escalating frequency of cyberattacks, today we are seeing security take center stage at board meetings, with many organizations elevating it to its own subcommittee. Consequently, CxOs must be transparent with the board about material risks and the capabilities of proposed solutions. As a CTO, CIO or CISO, it’s your responsibility to not only lead your organization’s cybersecurity strategy, you must also reassure the board that you have the right tools in place to operate through a potential disaster.