What is Security Automation?

If there’s one scenario that happened all the time in most security operations centers (SOCs), it’s having your security analysts dealing with a flood of alerts, sorting through many low-priority ones, trying to find the issues that require immediate resolution. These analysts had to investigate alerts and remediate every threat manually. 

Now, rather than relying on such a time-intensive and reactive approach to security operations, automated systems handle the threat detection, investigation, and remediation in seconds.

In this article, we’ll go over what security automation entails, including its benefits, challenges, use cases, and best practices for getting it right.

Defining security automation

Security automation is the process of automatically detecting, investigating, and remediating cyber threats — with or without human intervention — using a programmatic solution designed explicitly for this purpose. It’s done using scripts, playbooks, and automation tools powered by machine learning (ML) or artificial intelligence (AI) to automate certain security operations. 

Security automation used to be a luxury reserved for enterprises and large organizations with the budget to afford automation systems. Today, however, that’s changing: every organization must deal with constant threats. In fact, our recent research indicates:  

“For incidents that caused disruption, leading organizations cite a mean time to detect (MTTD) of 21 days, while developing organizations, on average, spend over a month (34 days) detecting a threat within their networks. Leading organizations also spend far less time in recovery mode. Their average mean time to recover (MTTR) business-critical workloads is just over 44 hours while developing organizations’ average recovery time is 5.7 days.”

The key takeaway? Organizations of all sizes who need to protect and keep safe their networks and systems must automate much of their security operations — or risk the consequences of undetected threats.

(Related reading: security operations metrics to use.)

A note on orchestration

Security automation and security orchestration are often used interchangeably, but they are different.

• Security automation is designed to automate specific security tasks to make security operations more efficient and effective.
• Security orchestration unites various automated processes and tools.

(Related reading: automation vs. orchestration, what's the difference?)

How security automation works

In a modern security operations center (SOC), automation does most of the essential work that security teams are responsible for. This offers huge benefits:

• Improving the speed and efficiency of threat detection, investigation, and response.
• Freeing human operators from the responsibility of manually addressing alerts, giving them more time to focus on higher-level security tasks where manual intervention is much more valuable.

That second point is worth lingering: automation here is not intended for you to reduce your experienced workforce. Instead, it’s a change in approach. As Anthony Grieco, SVP, Chief Information Security Officer, Cisco, puts it:

“That skill of understanding how to not depend on humans, being involved in every one of those security decisions, and indeed leveraging security and automation for security purposes is a really important component of security leadership today.” 

Security automation works by identifying threats to an organization’s security posture, sorting and performing triage, setting a priority level, and responding to them. It is applied to repetitive security tasks like:

• Blocking of domains
• GRC workflows, like compliance checks, audits, and risk assessments
• Deployment of security patches
• Anti-virus updates
• Data encryption
• Identity access management

Security automation tools provide a dashboard view of incidents, response metrics, and more.

Now that we’ve established what security automation is and how it works, let’s consider some ways of knowing if an organization requires automation.

What are signs that an organization needs security automation?

Any circumstance can suggest that an organization needs to adopt, expand, or improve its security automation. The more common ways of figuring it out include:

• Increasing security breaches. Research from 2024 found that the majority of survey respondents (52%) had experienced a data breach in the past two years. While some breaches are minor and easily fixed, some can be costly and even catastrophic. The average data breach cost hit $4.88 million in 2024, a 10% increase from the previous year. Depending on your organization's resilience and health, one cyberattack could put you out of business entirely.
• Poor incident response times. If your mean time to detect (MTTD) and mean time to remediate (MTTR) incidents slow (or already below satisfactory levels), your current security apparatus needs improvement.
• Difficulty enforcing security policies. As security standards and regulations change and become more stringent, complying with them can be a real challenge. A logical next step is to employ security automation — to more efficiently ensure security compliance.
• Overwhelming false positives indicate that your organization can benefit from security automation. If your security analysts are spending their time chasing down false positives, then they’re not making the most of their time and abilities.

Of course, don’t skip the easiest thing: talking to your security teams directly — they know where and how security automation can be used. If they’re experiencing alert fatigue, handling security tasks that are routine, tedious, and time-intensive, then it’s time to welcome the change that security automation brings. 

Benefits of security automation

Here are some of the ways security automation benefits organizations that use it.

Efficient threat identification and detection

How many alerts do you ignore? Companies of all sizes are ignoring up to one-third of security alerts and are spending just as much time investigating false positives. This is time they are not working on real, high-priority threats.  

With security automation, organizations can detect threats faster, filter through alerts to weed out false positives and negatives, and gain enough context around every incident to begin remediation and incident response. 

Reduced workload

Security automation frees up more time and brainpower for cybersecurity professionals to engage in more strategic, value-added services like deeper analysis. This is important for company health: the ROI from automation contribute directly to employee satisfaction and retention. 

Streamlined SOC operations

Between the changing processes and technologies, it can be challenging for SOC analysts to maintain the standard operating procedures at work.

Automation solves this problem by implementing these SOPs across the entire security ecosystem, making it easy to adhere to (and comply with) regulatory frameworks and security controls.

Reduction of human error

Security automation helps analysts avoid errors by reducing manual processes and eliminating alert fatigue. In an automated SOC, when an analyst receives an alert, they can trust that it is real, field-tested, and requires true human effort.

Continuous monitoring

Automated security systems operate round-the-clock support for SOCs and are not subject to distractions, human inadequacies, and off days that can cripple security operations.

Security automation use cases

Here are some areas of your security operations that can be automated:

Additional use cases: Security automation can also be applied to threat intelligence, threat prevention, and risk scoring. However, it’s not ideal when making sensitive decisions on an organization’s security infrastructure. Critical thinking from cybersecurity professionals will have to suffice here.

(Real world case study: by automating security operations, MBSD can work agilely and focus on threat hunting. )

Must-have features in security automation solutions

A security automation solution is a unified software that can holistically handle security needs across your organization. Beyond automation, some of the capabilities of such security solutions includes:

Standardized workflows

Based on a playbook, the security automation solution will know what actions to take in a particular scenario and will do so consistently, ensuring a repeatable and auditable process. Standardized actions might include:

• Deleting or quarantining suspected malware-infected files or devices from the network.
• Performing a geolocation lookup on a given IP address.
• Searching for files on a particular endpoint.
• Blocking a URL on perimeter devices.

For example, Splunk SOAR has playbooks for all sorts of use cases, including this playbook for threat investigations. This video gives more detail:

Seamless integration with other security systems

Security automation products integrate with your other security assets — including firewalls, endpoint products, reputation management services, sandboxes, directory services, ticketing systems, and SIEM — to orchestrate actions that span multiple attack vectors and require the involvement of numerous security tools.

Other examples of these security automation solutions are: 

• Security orchestration, automation, and Response (SOAR)
• Endpoint detection tools
• Vulnerability scanners
• Unified asset inventory tools 
• Patch management systems
• Network monitoring

How to get started: automating security operations

To implement security automation, you must establish your requirements, define use cases, and thoroughly research providers. So if you’re ready, here are a few ways to move forward with the big decision about which security automation solution to adopt.

Establish your needs first

Know how security automation can help you, what tools you need to adopt, and what processes to establish. They will all depend on the cyber risk profile and industry of your organization.

For example, retailers dealing with ransomware and phishing attacks at unprecedented levels. Automation can help clear the deck of repetitive attacks and false positives so security analysts can deeply investigate those cases and establish long-term safeguards.

Before you consider vendors, work with your IT team and other leaders in the organization to pinpoint the problems you need to solve. Here are a few questions that can drive the conversation:

• Is the security team dealing with alert fatigue? How many alerts do they receive daily, and how many can they respond to? How many are repetitive or false positives?
• What are your dwell times (the length of time an active threat goes undetected) and response rates?
• Which tasks are repeatable and well-defined? How could automation speed up the completion of those tasks?
• What are the organization's top three goals (e.g., growth, operating leanly, reducing inefficiencies)? What security priorities must you establish to help the organization meet those goals?

Define use cases

Based on your industry and organizational goals, list ways you will use security automation. Spend some time on this step because it will be critical when researching vendors that can meet your business needs and, eventually, create playbooks.

Research and select service providers

Armed with your goals, priorities, and use cases, you can begin looking for a vendor. Some things to keep in mind to help you narrow down your options:

• Ease into coding: Writing code to deploy a new tool takes time. Ideally, you want a solution that allows you to build your playbooks with little to no coding required.
• Third-party integrations and plugin support: Evaluate all your apps and tools to ensure that any vendor you choose can integrate with your existing tech stack.
• Ease of use and flexibility: Choose a cloud solution to eliminate maintenance. Find out how much customization you can do to meet your immediate and long-term needs.
• Length of deployment: For immediate ROI, speak to vendors about how long it will take to get you up and running, from configuration to integration to staff training.
• Technical support: Find out what kind of support you can expect starting from day one (e.g., 24/7 support, phone, email, or web chat).

Challenges of security automation

Adopting security automation offers benefits but comes with challenges:

Skills gap. Many automation tools rely on AI or machine learning, requiring strong technical expertise. However, the cybersecurity talent shortage often hinders effective implementation.

Cost of adoption. Security automation involves high upfront costs for tools and technologies, along with ongoing expenses for maintenance, training, and licensing.

Compliance requirements. Automated responses must align with evolving compliance standards. Managing this becomes challenging as data volume increases and regulations change.

Automating security: best practices

Security automation enhances efficiency, but proper implementation is key. Follow these best practices to maximize its value:

• Don’t replace or reduce the role of human expertise. Automation is excellent for executing actions but lacks the nuanced judgment of skilled security analysts. Retain experienced professionals for complex decision-making.
• Set clear priorities. Analyze your cybersecurity posture and define key issues to address. Establish use cases with input from all stakeholders to ensure alignment. This groundwork is critical for building effective playbooks.
• Adopt gradually. Introduce automation incrementally. Focus on areas with the highest immediate impact to validate use cases (like an automated playbook for low-level, routine tasks), measure effectiveness, and refine processes.
• Develop playbooks. Document and streamline current workflows before automating them. This ensures that automation integrates seamlessly with existing practices.
• Train your team. Transitioning to automation requires thorough training at all levels. Clearly define the capabilities and limitations of automation to balance human and machine roles effectively.
• Leverage free time. Use the time saved by automation for high-value tasks, such as investigating persistent threats, refining automation logic for continuous improvement, and threat hunting to inform your automated TDIR.

Keep up with the cyber landscape with security automation

Security automation is a must in today’s complex environments. Reduce your incident investigation drastically and response times and stay ahead of threats.

Tasks that could take hours — or even days — can be reduced to mere seconds. That means you’ll be able to address threats faster and better protect your customers while safeguarding your business’s reputation and bottom line.