Global research: Security leaders’ priorities for cloud integrity, the talent gap and the most urgent attack vectors.
Velera also reduced the response times for its credit card transactional application, which handles three billion transactions per month. Before AppDynamics, the response time was 1.2 seconds, now it is just 300 milliseconds – 300% faster.
Benefits: Optimizing costs and security with Splunk Observability
First and foremost, Velera remains safely within service level agreements. “Our AppDynamics deployment enables rapid issue identification and resolution, resulting in mean time to acknowledgement (MTTA) and mean time to resolve (MTTR) in the 10–15-minute range,” Diem explains.
With AppDynamics, instead of operating in silos, different teams work as one to address the root cause of an issue via a ‘single pane of glass’ dashboard that supports cross-departmental collaboration.
Velera can track the performance of partner technologies integrated with its own infrastructure. “We often alert partners to issues with their own applications before they know it themselves,” says Diem.
“Velera also reduced the response times for its credit card transactional application, which handles three billion transactions per month. Before AppDynamics, the response time was 1.2 seconds, now it is just 300 milliseconds – 300% faster,” says Shanmugasundharam.
The company employs Splunk On-Call as a standard solution across 110 enterprise users. Diem keeps a graph on his wall of plummeting mean time to acknowledge since the company started using Splunk On-Call.
Velera then took it one step further by deploying Cisco Secure Application. According to Diem, “Cisco Secure Application goes beyond just identifying vulnerabilities. It drills down to the specific application, tier, and node experiencing the issue. Even better, it links these vulnerabilities to the impacted business transactions and the classes involved. Cisco Secure Application delivers real value by reducing the cost of licensing and hardware while boosting overall application security.”
Above all, Velera can continue its mission to support credit unions at a time when the financial and competitive landscape is changing faster than ever. “Splunk Observability helps us ensure that credit unions and their members can access the best financial services available,” Diem says.
No matter what you do, you’re going to have failures out there. The sooner you know, the sooner you can repair it, and the better you protect your user experience.
