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Getting more out of the infrastructure through monitoring
Replacing multiple tools with Splunk translated to analyzing data in real time for TMX Group. Dashboards and metrics help the company understand system health and measure improvement.
More than 100 people in the IT organization use Splunk to monitor, maintain, and troubleshoot the infrastructure, network, and applications. Hundreds of other IT pros and leaders at TMX Group use Splunk indirectly via email or ServiceNow.
Seeing Splunk in action excited the DevOps and business application teams, prompting new ideas. “When troubleshooting an application, we want to see everything from soup to nuts to quickly find where challenges are,” says Singh. “If there is an issue within an event, we can find it using Splunk, augmenting the application’s logging and monitoring.”
TMX Group stays a step ahead with Splunk, as it proactively combs through logs, identifying anomalies for IT to address before they escalate. And with artificial intelligence in Splunk predictive analytics plus historical data, behavior changes can be investigated before they turn into issues.
Investing in futures with confidence
With a mission to make markets better and empower bold ideas, TMX Group continues its more than 170 years of entrepreneurial spirit and focus on customer experience. Singh keeps one eye on the future, looking for opportunities to innovate. As workloads move to the cloud, TMX Group is already there, with Splunk ready to monitor and analyze.
Singh envisions TMX Group taking further advantage of AI-powered, advanced predictive capabilities from Splunk and Cisco to prevent events and fill gaps before incidents occur, protecting investors from potential impact. “Predictive analytics is arguably the most important Splunk feature going forward because of its enormous potential value to our customers in maximizing system reliability, performance, and data protection,” says Singh.
Splunk's status as a Cisco company makes Singh optimistic about even more innovations. He notes, “We’ve been a big Cisco shop for decades and are excited to see how its network expertise plus Splunk’s analytics and observability leadership creates new value for TMX Group.”
