Setting meaningful goals for your technology investment decisions requires an understanding of your requirements. Primarily, that’s…
Measuring your IT maturity is one way to advance your IT performance — in a way that aligns with your organizational goals and minimizes the risk of failure. You can compare your current situation to a group of peers or competitors and also to industry benchmarks.
Let’s take a look.
The term “maturity model” refers to any way of comparing your performance of something against an established benchmark. In our case, we’re looking at maturity models in IT and technology.
These scoring schemes allow you to identify and address gaps that prevent your organization from maturing in your IT journey and from developing more advanced ways to work. Once the technologies and processes are established in place according to your true stage of adoption maturity, your managers and IT teams can effectively communicate and onboard new users.
Roles and responsibilities are well defined and adapted according to the needs of the organization. An established qualitative and quantitative basis drives every decision pertaining to changes and the adoption process; realistic scheduling, investments, outcome and manageable risks are expected as a result.
“Maturity” when it comes to a technology function is different from its process performance and process capability.
Technology process capability (expected results) and technology process performance (actual results) can be important components of the technology process maturity assessment. The maturity score implies the potential to improve process capability depending on the current state and achieve process performance in a future state – the states referring to adoption of digital transformation initiatives, technologies, processes and functions.
When an organization reaches maturity to adopt new technologies, it already features a rich process that can be consistently applied to adopt the new systems in all projects and functions across the organization.
While many maturity models exist and can be optimized for your business goals depending on the industry vertical and nature of digital transformation initiatives, let’s discuss …
Let’s start with the popular and well-established Capability Maturity Model (CMM) framework. CMM is one of the early process-oriented maturity model frameworks.
Developed in 1986 by the U.S. Department of Defense Software Engineering Institute (SEI), the CMM contains five process maturity stages, each building on continuous and evolutionary improvements. It gives an ordinal scale of measuring and analyzing technology process evolution across the following five levels:
Modern iterations of CMM such as Capability Maturity Model Integration (CMMI) integrate the concepts of modern Agile framework best practices to further improve the scoring model. It introduces concepts of interactive, repeatable and continuous feedback and improvements inspired by the Agile framework.
CMMC has been around for years, supporting the U.S. Department of Defense, CISA, and private organizations the world over.
The Cybersecurity Maturity Model Certification (CMMC) 2.0 is the next iteration of the model, that was announced in November 2021 with timed milestones. The CMMC Model 2.0 is notional until rulemaking is complete.
Among more recent scoring schemes for adopting new innovations and digital transformation projects is the Gartner Maturity Model. It measures a score rating low (1) to high (5) for your organization’s process maturity corresponding to new technology functions based on Gartner’s own research serving as a benchmark.
The research scores several metrics across different technology functions to understand how well the existing process and gaps map to improvements promised by new technology systems. Therefore, several maturity models from Gartner can help you guide decisions on technology process changes and adoption.
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This posting does not necessarily represent Splunk's position, strategies or opinion.
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