Splunk in One Word

One word can say a lot. One word can change a perspective or perception of anything. When describing a product or solution, sometimes it's hard to boil an entire journey or experience down to one word. But in the case of Splunk, our customers have no issues describing how they feel about our products and our company in one word. 

At .conf24, Splunk’s user conference, some of our customers shared their impressions and feelings about our products in one word. These words range from flexible and customizable, to powerful, robust and awesome. We love hearing these words because we strive everyday to understand the impact achieved by our customers through their insights, highlighting how Splunk solutions have made a difference in their organizations.

Splunk customer, Singapore Airlines, who has consistently ranked among the world’s best airlines in delivering timely, seamless experiences to their customers since 1972, wants to make it easy for customers to search, book, monitor and modify their flights via the airline’s mobile applications and website.

By deploying Splunk, they're able to gain insights derived from near real-time monitoring, helping them quickly troubleshoot any issues that passengers may face. This real-time monitoring makes critical insights available to teams supporting SIA’s website, mobile applications and crew management system. 

In celebration of CX Day and every day, creating good customer experiences is not just words to us — it's backed up by a dedicated team of CSX professionals, technical and support experts who work to bring words like awesome, flexible, powerful and customizable to life with Splunk solutions. 

What one word describes how you feel about customer experience?