Tech the Halls - Part 2: Naughty and Nice
In this second installment of our festive-themed series, we take you to the SOC, or Santa Operations Centre for those not familiar. This is where Santa and his elves monitor the delivery operations on the big day, using past Christmas data sets to optimise operations. From monitoring Key Performance Indicators from the CRM (Christmas Reputation Matrix) system to analysing the Naughty or Nice Lists, Splunk’s lookup functionality plays a starring role in ensuring the right presents go to the right children.