Observability
Splunk On-Call
Make on-call suck less. Remediate faster, reduce burnout, and make expensive service outages a thing of the past.
Optimize application delivery
Get metadata-rich notifications direct to any device. Act, resolve, reroute, even snooze alerts right from the native iOS and Android apps.
Respond quickly
Automate time-sensitive actions, including escalations, war room and post incident reviews. Keep your teams focused on incident resolution.
In 12 months, our mean time to acknowledge came down from four hours to 20 minutes. Now we’re three years in, and we’re under two minutes.
Stay ahead with robust reporting
Manage alert noise and improve incident analysis. Easy-to-access reports on incident frequency, MTTA/MTTR and post-incident reviews enable fast resolution, reduce burnout and inspire innovation.
Simplify on-call scheduling
Automate all the essentials including scheduling and escalation policies. From rotations to overrides, Splunk On-Call makes things easier.
Splunk On-Call has the most sustainable on-call schedule I’ve ever experienced.
Features
Automate key processes to speed up resolution
Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.
iOS and Android apps
Give your team full incident response functionality right from their phone. Now they can work wherever they want.
Incident context and audit trail
Identify similar incidents using historical insights and audit trails for better active incident resolution.
Rules engine
Add context to incidents and use resources like runbooks, articles and dashboards to help responders triage and resolve incidents faster.
Machine learning-based responder recommendations
Select responders with the right expertise and provide information from similar incidents for more effective resolution.
CUSTOMER STORY
PSCU Safeguards Reliability, Security Through the Splunk Platform
No matter what you do, you’re going to have failures. The sooner you know, the sooner you can repair it, and the better you protect your user experience.
RELATED PRODUCTS
A single platform for all your observability needs
Splunk Real User Monitoring
Find and fix customer-facing issues across web and mobile with full visibility into end-user experience.
Logs in Observability
Start investigating application and infrastructure logs in minutes for the “Why?” behind software behavior.
Splunk Infrastructure Monitoring
Improve hybrid cloud performance with instant visibility and real-time alerts.
Splunk Synthetic Monitoring
Proactively find and fix performance issues across user flows, business transactions and APIs.
Splunk Application Performance Monitoring
Solve problems faster in monoliths and microservices by immediately detecting problems from new changes, confidently troubleshooting the source of an issue and optimizing service performance.
