SAN FRANCISCO and ATHENS, GREECE - February 11, 2014 - Splunk Inc. (NASDAQ: SPLK), the leading software platform for real-time operational intelligence, announced today that e-Travel SA, a leading Online Travel Agency (OTA), achieved a more than $12 million return on investment (ROI) using Splunk® Enterprise. Read the e-Travel ROI Story on the Splunk website.

e-Travel is a top ten European Online Travel Agency, operating leading sites across Eastern and Southern Europe. Using Splunk Enterprise, e-Travel reduced website downtime by 90 percent and as a result increased potential revenue generation by more than $12 million per year. The ability to more efficiently track and review supplier agreements and payments led to approximately $85,000 annually in reimbursements to e-Travel. Furthermore, e-Travel cut the mean time to resolution of IT incidents from five hours to 30 minutes per incident, saving approximately $150,000 annually in labor costs.

“Splunk Enterprise is making a tremendous impact on the business at e-Travel through cost savings as well as new revenue streams,” said Anastasia Tsiloglou, director of product development, e-Travel. “The development team can now detect errors and anomalies and process complex, heavy queries in seconds. Using other platforms, this would be unrealistic.”

“Smart online businesses understand that machine data holds the key to an improved customer experience and ultimately sales,” said James Murray, general manager and vice president of EMEA, Splunk. “e-Travel is a great example of how investing in the right big data platform can reap massive rewards, whether it is solving critical errors in real-time, preventing a website crash before it happens or implementing new products tailored to historical and clickstream customer data. We are pleased to see customers like e-Travel enjoy such a tremendous ROI from Splunk Enterprise.”

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