E-Book

The Hidden Costs of Downtime in Communications and Media in 2024

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Downtime in communications and media inflicts real financial damage. At $32M per year, revenue loss accounts for nearly one-quarter of organizations’ total downtime costs.

In “The Hidden Costs of Downtime in Communications and Media,” we identify the impacts and causes and what leaders are doing to make their complex networks more resilient.

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$143M is the average annual downtime cost for communications and media organizations.
52% of respondents say human error is the top cybersecurity-related downtime cause.
64% use generative AI features embedded into existing tools to manage downtime

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