Reducing Service Downtime at a Swiss Private Bank with ITSI

Order services are at the core of a Private Bank’s business and downtime can be critical. Learn how a Swiss Private Bank uses Splunk ITSI to get full visibility and stay one step ahead. With added insight using glass tables, the team can work on issues before they are alerted through the ticketing system.

Visualization with ITSI helps the team to handle issues quickly, and improve response and issue handling time by 150%. Using glass tables, the team can:

• Analyse and prepare for the working day ahead
• Handle issues quickly
• Reduce downtime

Watch the session from SplunkLive! Zurich to hear how the Private Bank is utilizing ITSI