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SPLUNK FOR OBSERVABILITY

How industry leaders overcome complexity

From taking on dramatic web traffic spikes on Black Friday to managing platforms of more than 1,000 microservices, these organizations teamed up with Splunk to deliver exceptional customer experiences by accelerating feature releases and troubleshooting issues faster.

Observability Customers Hero

State of Observability 2022 Highlights

Observability leaders have an advantage

2.1x
as likely to detect problems in internally developed applications in minutes
69%
faster MTTR
$2.5 million
average annual cost of downtime, versus $23.8 million for beginners

Observability is increasingly essential in today’s hybrid, multicloud world. Splunk's global survey State of Observability 2022 defines observability leadership and identifies its concrete outcomes.

Lenovo

83%

faster MTTR

INFRASTRUCTURE MONITORING

Any environment, any scale

Monitoring in the cloud is no joke. Keep track of what goes on across multiple deployment environments, hundreds of thousands of components, billions of events and more with real-time monitoring and troubleshooting.

  • Lenovo sped up MTTR by 83% and maintained 100% uptime despite a 300% increase in web traffic on Black Friday.

APP PERFORMANCE MONITORING

Top-notch performance

What’s the secret behind stellar user experiences? It’s application performance monitoring, which helps teams detect, troubleshoot and eliminate errors as fast as possible.

  • Namely accelerated product development and delivered a seamless experience for its clients.
  • 2xConnect reduced downtime by 60%, improving customer interactions and revenue conversion as a result.
  • Rappi saw 90% faster MTTR and seamlessly managed 300% growth for its platform of more than 1,000 microservices.
2xConnect

60%

less downtime

Care.com

80%

faster issue resolution

LOG INVESTIGATION

Log exploration made easy

It’s no secret that log investigation is the key to understanding application and infrastructure behavior. Organizations with varied stacks of various sizes have used Splunk’s log investigation capabilities to accelerate troubleshooting.

  • Care.com resolved issues 80% faster to deliver a more reliable platform for families and caregivers.
  • Square Enix reduced troubleshooting time from weeks to seconds, resulting in bug-free gaming experiences.

DIGITAL EXPERIENCE MONITORING

Putting users first

Digital experience monitoring doesn’t just give you visibility into every inch of your IT landscape. It improves web performance and accelerates application development to help you make customers happier.

  • Quantum Metric accelerated application development by 96% and helped its customers build better products, faster.
  • Blue Apron decreased site load time by 30%, to get home cooks their next meal faster.
  • Build.com accelerated troubleshooting, giving customers a more seamless site visit.
Quantum Metric

96%

faster app development

VESCA

99%

lighter incident response workload

STREAMLINED INCIDENT RESPONSE

Slash downtime, big time

Get the right alerts to the right people. Organizations are using Splunk to escalate incidents automatically, cut downtime and reduce burnout.

  • PSCU reduced MTTA from four hours to two minutes and empowered staff with mobile monitoring to deliver support from anywhere.
  • VESCA decreased incident response workload by 99%, lowering costs and improving operations.

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