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SPLUNK CUSTOMER SUCCESS STORIES | OBSERVABILITY

Build a leading observability practice

From lifting airplane passenger satisfaction sky-high to reducing MTTR for critical healthcare services, global companies team up with Splunk to find and fix problems faster, ensure reliability and resilience, and deliver exceptional customer experiences.

Observability Customers Hero

STRENGTHEN DIGITAL RESILIENCE

The Splunk observability difference

strengthen digital resilience
Progressive


$120B

in market cap protected

SPLUNK OBSERVABILITY CLOUD

Any environment, any scale

Gain complete visibility and understand the impact of disruptions with real-time troubleshooting and guided root cause analysis. Splunk Observability Cloud helps eliminate the guesswork, so you spend less time firefighting and more time innovating.

  • Progressive protected over $120 billion in market capitalization — without sacrificing compute performance — through full-fidelity tracing.
  • Travelport reduced false positives by 95% and exceeded uptime goals, lifting customer experience to new heights.
  • Sansan, Inc. achieved 100% visibility across its systems and services, even during peak transaction periods.

SPLUNK IT SERVICE INTELLIGENCE

Work smarter, not harder

Intelligence at your fingertips. Splunk’s got ITOps covered with AI-driven alert noise reduction, root cause analysis, and response — helping you predict and prevent performance problems and align IT workloads with business goals.

  • Molina Healthcare reduced MTTR by 63% to bolster the continuity of critical healthcare services.
  • IDC Frontier applied ML to streamline alert resolution so teams can predict, detect, and resolve incidents all from one place.
  • Engie established adaptive thresholds to find and fix problems before they impact user experience.
Molina


63%

reduction in MTTR

royal caribbean


$1M per hour

in downtime costs avoided

SPLUNK APPDYNAMICS

Application performance, perfected

Flawless digital experiences boost your bottom line. Effortlessly monitor and track real-time performance metrics — and correlate them with business outcomes.

  • Royal Caribbean cruised to success by avoiding $1M per hour in downtime costs.
  • United Airlines resolved system issues in half the time to keep customer satisfaction flying high.
  • Vodafone Italia improved user experience by enhancing the performance of 30+ cloud-based applications.

SPLUNK CLOUD PLATFORM

Big data, bigger insights

Flexibility at its finest. Splunk unifies observability and security in a single platform to tackle any data demands. Search, analyze, visualize, and act in real time to detect and prevent disruptions.

  • Rent the Runway cut MTTR by 94% and prevented unplanned downtime for a stellar customer experience.
  • Regeneron reduced instrument downtime by 800 hours, creating life-changing medicines faster and more efficiently.
  • Heineken translated real-time integration data into actionable insights to add quality into every bottle.
Rent the Runway


94%

faster MTTR

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