Cloudreach Accelerates Digital Transformation Across its Customer Base with Cloud Monitoring from SignalFx
Cloudreach, a global cloud software and services provider, manages and operates the cloud environments for hundreds of global brands through a combination of software, services and third-party applications.
After a competitive review, Cloudreach chose to standardize on SignalFx’s Infrastructure Monitoring and Microservices APM™ solutions.
With SignalFx, Cloudreach is able to:
- Know and take action on exactly what is happening in real-time across its clients’ infrastructure and applications layers
- Accelerate digital transformation across its customer base through observability
Challenges
- Previous monitoring tool only covered infrastructure, not application or business metrics, resulting in a fractured view of clients’ environments
- Long sample rates didn’t provide an accurate view into performance
- Limited ability to tune alerts
- No visibility into traces
Business Impact
- Centralized dashboarding and fast visualization provide a holistic view across clients’ environments
- Real-time and combined view of infrastructure, application and business metrics speeds mean time to resolution (MTTR)
- Support for cloud-native data sources, open source and custom metrics enables clients to use the latest technology
