Digital Resilience Pays Off
Global research: Every organization suffers from disruption. Investing in critical capabilities enables some to win.
LandscapE
Disruption is a certainty
240 hours
Average reported unplanned downtime per year
$87 million
Average cost of downtime per year from lost revenue and productivity
1 in 2
Organizations are not fully prepared to adapt in a recession
Downtime happens. Virtually all organizations deal with outages, system failures and breaches, especially over the last two years. So why were some able to handle them better than others?
Key Findings
Resilience has high ROI
Digital resilience is the ability to prevent, detect, recover and respond to events that have the potential to disrupt business processes and services.
We surveyed over 2,100 security, IT and DevOps leaders and identified four different stages of resilience maturity — beginning, developing, intermediate and advanced. Advanced organizations:
- Save $48 million per year on downtime costs.
- Are 2.5 times more likely to be prepared to adapt to meet the demands of a recession.
- Report 2 times the rate of success of their digital transformation projects.
- Meet or exceed growth targets 17% more often than beginners.
Strategies
Digital resilience is the key to enterprise resilience
What capabilities helped these organizations stay secure, performing and innovative in the face of disruption? We asked 26 questions about visibility, detection, investigation, response and collaboration. Key strategies for positive outcomes included:
- Coordinating crisis management cross-functionally across security, IT and DevOps.
- Adopting automation, specifically machine learning and auto remediation.
- Supporting initiatives to accelerate the release cycle by including security and IT.
of advanced organizations report over half their workflows are automated
