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Scattered Spider: What You Need to Know

Scattered Spider: what—or who—is behind this threat actor group? Get all the knowable details here. There’s still plenty we don’t know.
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LLMs vs. SLMs: The Differences in Large & Small Language Models

Today’s language models are powering ChatGPT and other popular AIs. Learn the differences between LLMs and SLMs in this detailed article.
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Risk Scoring in the Digital Age

Risk scoring is one important way to proactively identify and evaluate new threats. Get the full story on how to score your organizational risk.
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SaaS, PaaS & IaaS: The Ultimate Guide To Cloud Service Models

Yes, the cloud makes work better. But which cloud model is right for you? Understand how SaaS, PaaS, and IaaS works in this ultimate guide.
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The AI Engineer Role Today

Learn all about the role of AI Engineer, including the skills, tools, and learning paths you need to become an AI Engineer.
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Cloud Costs: Cloud Cost Management Strategies

Managing cloud costs isn’t easy. But it can be a lot simpler if you follow these expert tips and tools. Get the full story here.
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Executive Order (EO) 13960: Use of Trustworthy AI in the Federal Government

Learn all about EO 13960, which tells U.S. federal agencies how to use trustworthy AI in government operations. The full story is right here.
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Call Center Analytics & Metrics for Success

The call center can tell you a LOT about the experience of your customers. Know exactly what metrics & data to track to improve your call center operations.
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Splunk Podcasts

Wondering if Splunk has any podcasts? The answer is YES! In this article, you can see all the podcasts that Splunk has published over the years.
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Call Center Optimization: The Complete Guide

Call centers are the #1 place to satisfy your customers. Are your call centers doing enough? Learn how to make your call centers, and your agents, the best.
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Robotic Process Automation: RPA Today

A transformative technology, RPA automates business processes that are structured and rules-based. But RPA is not AI. Get the full RPA story here.
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Query Languages: A Simple Introduction

Query languages are what make your database so powerful. Get to know the types of and most common query languages, and all the ways you can use them.
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Agile Transformation

Agile transformation shifts your organization towards a model that is customer-centric, efficient, innovative, and focused on productive product delivery.
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Scalability in IT: The Complete Guide To Scaling

Scalability is one of the main selling points of migrating to the cloud. What exactly does it mean & how do you do it? Get the full story here.
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APM Metrics: The Ultimate Guide

Go beyond traditional APM and extend your monitoring strategy to include metrics that are important in cloud-native, DevOps-oriented environments.
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IT & Technology Salaries in 2024: Tech Pay Trends

This blog post will review, roundup, and summarize some of the latest trends for IT salaries and roles to help you get a clear view of the landscape.
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Network Security: Your Ultimate Guide

Learn the basics of network security and how to secure your organization’s networks.
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Continuous Data: The Complete Guide

Continuous data enables higher accuracy from predictions, deeper insights, and more informed decisions. Learn how to maximize value from continuous data.
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TCP/IP: What It Is & How It Works

Learn all about TCP/IP and its 5 layers. TCP/IP is a universal transmission framework that establishes connections across diverse devices.
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The Dunning-Kruger Effect Explained

The Dunning-Kruger Effect is a natural bias where a person with minimal knowledge or skill may overvalue their capabilities. Learn all about this effect here.
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11 Common Data Types: A Comprehensive Guide

Explore 11 common data types in this comprehensive guide, covering integers, strings, booleans, and more. Learn their purpose and applications for data visualization.