Customized reporting saves time and improves accountability
Splunk Cloud Platform’s centralized control supports a growing number of data sources without unnecessarily occupying security team resources. For example, a streamlined and customized alerts system means Delivery Hero wastes less time on unnecessary alerts and troubleshooting. “We’ve been able to use Splunk to customize our alerts, which has reduced false positive rates,” Papa says.
Beyond detecting and notifying, the Splunk platform also helps provide more comprehensive metrics and reports for stakeholders. With Splunk Cloud Platform, reports can be created in real time, scheduled to run at any interval and used in dashboards. “We’re able to keep track of all of our vulnerabilities and send reports to each of the owners so that they can keep on top of the performance of their applications,” Papa says.
This is particularly important for maintaining accountability and performance across Delivery Hero’s global security team. Papa says, “We have different security teams across the globe, so it’s crucial that everyone is able to access their own reports and alerts and make improvements.”
The platform’s customizable and easily accessible dashboard simplifies this monitoring process for team members. On top of this, seamless plugins improve the connectivity of performance data points. For example, Splunk is integrated with project management tool Jira so that the team can track and measure KPIs.